On Tuesday, I went to the tech fair Mobex16 in the Accra International Conference Center. I had only planned to swiftly stop by, but ended up staying all morning. Networking was great!
However, this blogpost is on some other observations I made in relation to Mobex16. I came with my phone, ready to tweet, and laughingly told a friend that I have been here for 8 min and already posted 3 tweets. I was on fire!
I tweeted about the registration and started taking photos for Instagram. I am a promoter of all things Ghana, especially tech stuff, and I was happy to share the experience with my now 9000+ followers on Twitter and 600+ followers on Instagram.
At this stage, I needed to charge my computer (as I really had plans of working out of an office) and with heavy tweeting during the opening and the president’s speech, my phone as well. Now there were no electrical sockets in the seminar room. I looked around and asked an usher. I tweeted about that.
After realising that no woman was to appear on the stage for the first two programs on the agenda or the entirety of my morning visit – the info I took from a information that was passed out to visitors, I tweeted about that.
Revisiting my Twitter timeline, I was likely inspired by Omojuwa (recently named Africa’s best Twitter profile) and his tweet on female leadership:
After I had left the seminar hall in search for power, I browsed the exhibit. Noticing that many Mobex16 stands did not really have a plan to engage with social media influencers, I talked to some exhibitors and tweeted about that.
You get my drift, I was engaging with the program, capturing both highlights and lowlights. Tweeting and Instagramming. Now some did not like that:
…and my personal favorite:
I get it, I have been an event organiser and its not necessarily fun to hear about someone’s negative experience when you have been working 24/7 to even make the thing happen, but I do listen and think to myself “how can I improve?” I also try to be mindful of that whoever takes the time to write to complain, cares a whole lot more than the people that just “come to eat”. (Caveat: I am not sure what the relationship between the people behind the sour tweets above is to the event discussed).
A few months back, Poetra Asantewa in an AccraWeDey-podcast said some very useful things about critique and how there is little room for it in the Ghanaian creative space. We just need to change that, so in the name of constructive critique, I’ll list some ideas for even better social media engagement for Ghanaian events below.
Tips for event organisers how to better engage with social media influencers:
- Communicate a (usable, not too long, not too generic) hashtag and remind people in every room, space and on everything printed.
- Create a physical space for social media influencers with sockets (most importantly, but perhaps also), coffee, desks with chairs and additional info on your program.
- Think through what is in it for the (professional) social media influencer, can you pay for live-tweeting & blogging, or provide lunch, pay T&T, organise gifts from sponsors? Every post about your event is potentially valuable to you, how can you make the relationship with influencers sustainable?
- Retweet/ share their praise. People on their way to the venue will want to see photos and reviews from the venue.
- Corteusly respond to any critique as fast as possible. (Yes, that includes saying thank you to someone who is finding fault with your event!)
Something like this:
What would you add to the list?
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